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Citizen Services

This section provides information on specific consular services available to American citizens in Canada. For further details, please select one of the links on the left.

Please note that all citizen services require an appointment. To book an appointment, please use the State Department ACS Appointment System.

Security Message for U.S. Citizens: Planned Demonstration in Ottawa

1 May 2015

The U.S. Embassy Ottawa informs U.S. citizens of a planned demonstration scheduled for tomorrow, Saturday, May 2. The City of Ottawa granted a permit to Burundians in Action to march in the vicinity of Parliament Hill and the U.S. Embassy. The event will begin at approximately 13:00 and if it follows according to the timetable will arrive at the U.S. Embassy between 14:00 and 14:30. The number of people participating in the demonstration is not known at this time. See map below for demonstration route details. (Read More)

Consular Fee Changes

  • Effective September 12, 2014, the Department of State will adjust processing fees for some services. The fees for most categories of immigrant visas will change, while fees for nonimmigrant visas largely remain the same. The fee for processing an application for Renunciation of U.S. Citizenship is increasing to reflect the true cost of providing this service.

    For a complete list of fee changes, please visit

Emergency Contact Information

  • Emergency contact information

Worldwide Caution

  • Worldwide Caution - Travel Alert

The Department of State is updating the Worldwide Caution to provide information on the continuing threat of terrorist actions and violence against U.S. citizens and interests throughout the world. Recent terrorist attacks, whether by those affiliated with terrorist entities, copycats, or individual perpetrators, serve as a reminder that U.S. citizens need to maintain a high level of vigilance and take appropriate steps to increase their security awareness. This replaces the Worldwide Caution dated October 10, 2014.

For more information on Department of State Travel Guidances, please visit

Foreign Service Careers

  • Foreign Service Careers Mobile App

Smart Traveler Enrollment Program

  • Smart Traveler Enrollment Program
  • Residents and travelers in Canada can sign up here to receive information in case of emergency and about services for U.S. citizens.

Taxpayer Assistance

  • Tax information for U.S. taxpayers living abroad. (Credit: State Department)

Public Inquiry Form

  • Public Inquiry Form