If you are an American citizen with an afterhours emergency, please call 403-266-8962 and press "0" for assistance.
For emergency assistance outside of the Calgary consular district (AB, SK, MB and NWT), please use the link to the consular office in Canada closest to your location.
Note: An Appointment is required for all non-emergency American Citizen Services.
Lost or stolen U.S. passports can be reported by faxing form DS-64 to 403-264-6630.
615 Macleod Trail, S.E.
Phone: (403) 266-8962
Fax (general): (403) 264-6630
Fax (Consular Section): (403) 264-6630
The American Citizen Services Section is open the public on most weekdays from 8:30 AM to 12 Noon. The Consular Section will be closed to the public on the third Thursday of each month beginning on January 24, 2013.
Please note that appointments are required for all non-emergency citizen services.
Regarding Limited ACS Services in November, 2014
The United States Consulate General in Calgary will be undergoing necessary building renovations during the month of November, 2014 and therefore has limited appointment availability for American Citizens Services. You may use the link below to make an appointment at the earliest available time that is convenient for you. If you need an earlier appointment for expedited/emergency service, please send an email to CALGARY_ACS@STATE.GOV with "NOVEMBER EXPEDITED APPOINTMENT REQUEST" in the subject line and you will receive a response within 24 hours.
NOTE: Before printing or closing the appointment page, please make a note of the password provided (it is case sensitive) in your confirmation letter. The password is required if you wish to cancel or make changes to your appointment.
Preparing for Your Appointment
Be sure to complete all forms, bring original supporting civil documents, and one photocopy of each document. Prior to your appointment, review the checklists of required documents, forms, photos, and fees, required for the service you are requesting. This information is available on the Consular Services or Passports sections of the Embassy website.
Fees are stated in U.S. dollars and may be paid with U.S. or Canadian cash, money order, or credit cards only. Debit cards and personal checks cannot be accepted. Due to the possibility of credit card service disruption, customers may prefer to pay fees in U.S. or CDN. (equivalent) cash or U.S. Dollar money orders made out to The United States Consulate General, Calgary.
Please bring a prepaid self-addressed Canada Post regional Xpresspost envelope for the return of your completed passport or Consular Report of Birth Abroad.
All visa interviews at the U.S. Consulate General in Calgary are handled on an appointment basis only. Individuals seeking general information about U.S. visas or needing to schedule a visa appointment may do so online at through the U.S. Visa Services website, or by calling (403) 800-1194 (calling from the Calgary area), or (703) 439-2319 (from elsewhere in Canada or in the United States). There are no service fees or toll charges for using the online or telephone services beyond standard applicable data and phone connection fees. An online visa application must be completed and required visa application fees must be paid before an appointment can be scheduled. For more information on the nonimmigrant visa appointment system, please consult the relevant section of this website.
All visitors must follow certain security procedures when visiting the U.S. Embassy or its Consulates. Any visitor who declines to be screened by U.S. Consulate security personnel will be prohibited from entering the Consulate.
The following persons may accompany a visa applicant during Consular-related visits:
- Interpreter: Applicants may bring one interpreter if they do not speak English well enough to participate in an interview.
Note: The working language of the U.S. government is English. The applicant is responsible for providing a translator for any language other than English, even if that language is an official language of Canada, i.e. French.
- Special Needs Visitors: Applicants may bring one person to help if they are elderly, disabled, or if the applicant is a minor child applying for a visa.
- Attorney: Attorneys will not be permitted to accompany clients into the waiting room or at their interviews.
Due to waiting room size, the large volume of applicants and the time required to screen consular clients, other accompanying persons cannot be admitted to the waiting room. Drivers, friends, and extra relatives must wait outside or return to meet the applicant after the interview has been completed - with the exception of applicants with children.
A list of attorneys in the Calgary consular district is available from the Consular Section (134KB PDF).
All downloadable documents on this page are provided in PDF format. To view PDFs you must have a copy of Adobe Acrobat Reader. You may download a free version by clicking the link above.