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Passport/Visa Technical Problems

The Department of State Bureau of Consular Affairs is currently experiencing technical problems with our passport/visa system. This issue is worldwide and is not specific to any particular country, citizenship document, or visa category. We apologize to applicants who are experiencing delays or are unable to obtain a passport, Consular Report of Birth Abroad, or visa at this time. We are working urgently to correct the problem andexpect our system to be fully operational again soon.

For daily status updates, please visit Travel.State.gov.

Important Information for U.S. Residents

Due to increasingly heavy demand by Canada-based visa applicants, U.S. visa processing posts in Canada are unfortunately extremely limited in the ability to accept visa applications from U.S. residents during the peak demand period of June through August. Appointments for visa renewals for U.S. residents who are currently studying or working in the U.S. will be more readily available during non-peak periods in October and November, and January through May.

For information on options for extending or renewing authorization to continue studies or employment while in the U.S., contact U.S. Citizenship and Immigration Services. Many travelers to Canada and Mexico are eligible for automatic revalidation at a Port of Entry without a new visa.

U.S.-based applicants who need a visa are encouraged to schedule an appointment in their home country. Information on worldwide appointment availability is found on the State Department's website, www.Travel.State.gov.

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